1. Introduction
Compliance principles for ecosystem operations
This Compliance Policy (“Policy”) outlines the regulatory, operational,
ethical, security, governance, and compliance principles followed by
Park Mitra (“Park Mitra”, “we”, “our”, “us”), operating under
Aararu Holdings Private Limited.
This Policy establishes the framework through which ParkMitra aims to operate responsibly,
comply with applicable laws, maintain ecosystem integrity,
protect users and partners, support secure digital operations,
promote ethical business practices, and strengthen long-term infrastructure governance.
Customers & Users
Parking Owners & Hosts
Employees & Contractors
Business Partners
Collaborators
Investors
Vendors & Service Providers
2. Purpose of the framework
Building trusted operational governance
Support lawful operations
Reduce operational risk
Maintain ecosystem trust
Strengthen governance
Improve accountability
Protect operational continuity
Support sustainable growth
3. Core compliance principles
Responsible ecosystem participation
Integrity
Accountability
Transparency
Operational Responsibility
Lawful Participation
Responsible Technology Management
Ethical Commercial Conduct
Risk-Aware Governance
4. Regulatory compliance commitment
Applicable operational compliance areas
Indian Laws
Consumer Protection
Taxation Obligations
Anti-Fraud Requirements
Privacy Regulations
Digital Platform Regulations
KYC Verification
Payment Processing Compliance
5. User compliance requirements
Responsible platform usage expectations
Users agree to provide accurate information and avoid fraud, misuse, illegal activity, loyalty manipulation, or infrastructure interference.
Users remain responsible for lawful platform usage, account protection, operational compliance, and responsible ecosystem participation.
6. Parking owner & host compliance
Infrastructure legality and operational responsibility
Lawful property authority
Accurate listing information
Municipal compliance
Taxation obligations
Infrastructure safety
Operational permissions
ParkMitra may suspend or remove listings suspected of fraud,
misrepresentation, unlawful operation, policy violations, or operational risk.
7. Business partner compliance
Responsible promotional and ecosystem participation
Advertising Law Compliance
Lawful Business Operations
Tax & Invoicing Compliance
Avoid Misleading Promotions
Customer Responsibility
Ethical Loyalty Practices
8. Investor compliance
Due diligence and lawful participation
Investment-related participation remains subject to due diligence,
legal review, contractual documentation, financial verification,
regulatory requirements, and applicable corporate and financial laws.
Independent Review
Risk Assessment
Financial Consultation
Tax Compliance
9. Anti-fraud & abuse prevention
Protecting ecosystem integrity
Fraudulent Transactions
Fake Accounts
Booking Abuse
Payment Manipulation
Unauthorized Access
Suspicious Platform Behavior
Fraudulent activity may result in permanent bans,
financial recovery actions, legal proceedings,
or reporting to authorities where required.
10. KYC & identity verification
Verification and operational controls
Identity Verification
Aadhaar Verification
PAN Verification
GST Information
Business Documentation
Property Documentation
Failure to provide required verification may result in restricted access,
payment delays, listing suspension, or operational limitations.
11. Financial & transaction compliance
Transaction monitoring and accounting integrity
Payment Verification
Transaction Monitoring
Audit Logging
Wallet Reconciliation
Settlement Verification
Fraud Prevention
12. Data protection & privacy compliance
Security-focused infrastructure controls
Access Controls
Encryption Systems
Authentication Safeguards
Secure Cloud Infrastructure
Audit Logging
Fraud Detection Systems
Users acknowledge that no internet-based system guarantees absolute security.
13. Information security compliance
Operational infrastructure safeguards
Role-Based Access Controls
Infrastructure Monitoring
Incident Response Mechanisms
Access Logging
Operational Restrictions
System Integrity Controls
14. Ethical conduct expectations
Professional ecosystem behavior
Responsible Conduct
Professional Interactions
Avoid Harassment
Avoid Deceptive Activity
Maintain Ecosystem Integrity
Avoid Discriminatory Behavior
15. Audit & monitoring
Operational reviews and ecosystem analysis
Operational Monitoring
Security Reviews
Transaction Audits
Fraud Investigations
Infrastructure Reviews
Performance Analysis
16. Reporting compliance concerns
Issue reporting and ecosystem protection
Users, partners, and ecosystem participants may report fraud concerns,
security incidents, unethical conduct, operational misuse,
or compliance-related issues through official support channels.
17. Incident response & enforcement
Operational response authority
Investigate Incidents
Restrict Access
Freeze Operational Activity
Corrective Actions
Legal Remedies
Cooperate with Authorities
18. Third-party compliance
Operational expectations for integrated providers
Third-party vendors, service providers, and ecosystem integrations may be required to comply with operational security standards, privacy expectations, infrastructure protection requirements, and lawful operational practices.
ParkMitra is not fully responsible for independent third-party compliance failures outside direct operational control.
19. Regulatory cooperation
Cooperation with lawful authorities
Regulatory Authorities
Law Enforcement Agencies
Courts
Financial Institutions
Compliance Investigators
20. Limitation of liability
External systems and regulatory limitations
To the maximum extent permitted by law,
ParkMitra and Aararu Holdings Private Limited shall not be liable for
regulatory interpretation disputes, external infrastructure disruptions,
governmental actions, indirect financial losses,
ecosystem interruptions, or third-party compliance failures.
21. Policy modifications
Continuous governance improvement
Update Compliance Procedures
Revise Operational Controls
Strengthen Governance Standards
Modify Ecosystem Requirements
Updated versions become effective upon publication.
22. Governing law
Applicable legal jurisdiction
This Policy shall be governed by the laws of India.
Disputes relating to this Policy shall be subject to the jurisdiction of competent courts located in Pune, Maharashtra unless otherwise required under applicable law.
23. Contact information
Compliance support and reporting
Platform: Park Mitra
Company: Aararu Holdings Private Limited
Email: support@parkmitra.in
Website: https://parkmitra.in
24. Final statement
Committed to long-term ecosystem trust
ParkMitra is committed to building a responsible,
secure, and scalable digital mobility ecosystem supported by lawful operations,
ethical governance, infrastructure accountability,
operational transparency, and ecosystem integrity.
Our objective is to support long-term trust and sustainable ecosystem growth across users, infrastructure partners, businesses, investors, and collaborators.